The advantages of smart food delivery robots
June 25, 2023
The catering industry is a large livelihood industry with a GDP of more than 10 trillion yuan. After three years of the test of the epidemic, the caterers who have successfully persisted until now are preparing to usher in the growth turnaround of the Spring Festival in 2023. In many areas, restaurants that are open normally during the Spring Festival are filled with joy during this Spring Festival rush, which also gives confidence to other restaurants that choose to close their doors during the Lunar New Year holiday.
During the Spring Festival, some restaurants are happy to open the door to welcome guests at the same time, but also exposed the problem of difficult to recruit and retain people. According to a survey report released by a recruitment platform in mid-2022, 64% of restaurants are difficult to recruit, and 46.4% of restaurants are more difficult to recruit under the epidemic, and the growth rate of labor costs is still the fastest among the costs of catering enterprises. Many hot pot brands have long chosen to introduce intelligent food delivery robots. Next, the advantages of intelligent food delivery robots are introduced.
First of all, food delivery is efficient, avoiding bumps and leaks. The stock pot in a hot pot restaurant needs careful handling. The food delivery process can accidentally bump and spill, and the spilled soup base risks burning people. In addition, during the delivery rush, each server must remember exactly what each customer ordered. It's hard not to serve the wrong food. Smart food delivery trains can completely avoid this series of problems.
Food delivery robot
The entire intelligent food delivery system can be added to the original small hot pot rotating line, which can rely on the smooth operation of the track and the straight turn to ensure that the dishes are accurately delivered to each customer. Food delivery trains can also carry multiple dishes at once. After the first course is served, it will continue to the next customer and automatically return to the kitchen.
Second, the appearance can be customized, with voice broadcast function. The smart delivery train can be customized according to the drawings and made into various shapes to maximize the fit of the restaurant's decoration style or brand identity. The specific content of the broadcast voice can also be customized. When the dish is delivered to the customer, a voice will automatically sound to remind the customer to pick up the meal. This can enhance the fun of the dining process, so that customers have a deeper impression of the restaurant.
Third, save labor costs. Food delivery is a highly repetitive and labor-intensive job that is done by food delivery trains. For large restaurants, the efficiency of food delivery is mainly improved, while for small restaurants, labor costs are mainly reduced. The common denominator is that intelligent food delivery trains can reduce the burden of food delivery for restaurant waiters, facilitate them to devote more energy to other services for customers, and improve the overall service quality of the restaurant. In addition, restaurants are a highly mobile industry. After reducing the burden of food delivery, it can also improve the work enthusiasm of employees and alleviate the problem of restaurant retention.